Lets Get Started The on-line reservation system for Michigan State University Business Travel

Print this page and Click on GO TO TRIP MANAGER
Company: MSU
Member Log in: 1-PROFILE
Password: (leave blank)
click on "Log in"

Complete the form - required fields are First Name (as it appears on your passport), Last Name, E-mail, and Home & Business area code/phone number (all other fields are optional).

Member ID: Use your MSU e-mail prefix (example: professor@msu.edu)
Password: Enter a unique password and verify
click on "Submit"

At the next screen click on "Complete Traveler Profile".
This will bring up a new menu, click on each of the following categories to complete your profile:

Personal Information So that you can see international flights, Trip Manager has entered a bogus passport number for you. If you will be booking international travel please replace it with the correct information.
Credit Card Information This is your personal credit card information for hotel guarantees and non MSU direct bill purchases.

Be sure to use secure mode when entering your credit card numbers!!

Air Preferences What is "On seat maps, hide me from other travelers"? When you reserve your seats with Trip Manager it will show you the seat locations of your MSU colleagues who have also made their booking with Trip Manager. You can block this information by checking the box to hide me.
 

Car Preferences
Hotel Preferences
 

Notification This is where you can enter the names of your travel arrangers. Please note that you will not be able to enter the names of your travel arrangers until they have built their own profiles. Names of travel arrangers will be  their e-mail prefix.

If you need to make more entries than space allows, return to that category to make additional entries.

That is it!
Log-off then "Log Back in" using your new Member ID and Password.

When you log back onto Trip Manager, it goes directly into Airline reservations. Select your  desired cities, travel dates and times. Cities can be entered either by city name or by airport code, the program is set up to default to LAN (Lansing) as its departure city. Click on "Search for Flights". 

Select your desired flights and click on "Reserve"  You have just made an airline reservation. Trip Manager will now lead you thru Car and Hotel Reservations. Your airline reservation is now being displayed in the lower left corner of the web page.

Trip Manager gives each trip a unique name based upon the current date and time. This can be confusing and should be changed. To do so, click on "Change Trip Name" and give the trip a new name such as: Chicago Conference - May 10.

After logging onto Trip Manager, Go to "View Itineraries" and click on "All Itineraries"  located in the shaded column on the lower left hand side of the web page. Select the trip by name then either modify or cancel your reservation.

PEASE NOTE checking the delete box on the "View Itineraries - All Itineraries" screen does not cancel your itinerary. It is to be used to delete Trip Names that are no longer active. If you do delete an active record in this screen, you will no longer see the itinerary, but it will remain active in our computers.

Once Anderson Travel has issued your airline ticket you will be locked out of changing or canceling your airline reservation. Additional changes to the reservation can only be made by contacting Anderson Travel.

Under "View Itineraries" click on "All Itineraries"  Enter the record locator in the box to the left of "Trip Locator" then click on "Import". (You can get the record locator from your Anderson Travel booking agent, or by looking at the top right side of your itinerary - example: PNR: 1P -8WH5ZZ

You are working with live airline availability. When you click on the button that says "Reserve" you have made a reservation which has been sent to Anderson Travel for review. You have not instructed Anderson Travel to issue the airline ticket. To do so go to "View Itineraries" and click on your trip name. Select the form of payment and click on "Purchase Ticket". (Please note canceling and rebooking the same itinerary more than one time is termed "Churning" by the airlines and may result in penalty fees to the University.)

WARNING Hotel bookings are guaranteed by your credit card. Failure to cancel unwanted reservations may result in a charge to your credit card.

Anderson International Travel
2740 East Lansing Drive - East Lansing MI 48823 - (517) 337-1300 or (800) 723-1233